Not resolved
Customer service
Delivery Service

Ordered 2 pair of shoes, estimate time of delivery was 5-8 business days. waited for 3 weeks, called them twice to ask when ill get the product. First person I spoke with said that she will call me back to give me an update. I waited for a week...nothing. called back and the lady said call back in a few days if you still haven't received it.

They emailed me the day before delivery that one of the shoes were out of stock. Took them 3 weeks to notify me that the shoes i ordered was not available!!! The most annoying part is that i spoke to 2 different representative and not once did they mention that one pair of shoe was not available!

Never am i going to order from them again.

extremely pissed and annoyed!!!!

Product or Service Mentioned: Dc Shoes Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service.

Company wrote 0 private or public responses to the review from Mar 07.
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