Ordered 2 pair of shoes, estimate time of delivery was 5-8 business days. waited for 3 weeks, called them twice to ask when ill get the product. First person I spoke with said that she will call me back to give me an update. I waited for a week...nothing. called back and the lady said call back in a few days if you still haven't received it.
They emailed me the day before delivery that one of the shoes were out of stock. Took them 3 weeks to notify me that the shoes i ordered was not available!!! The most annoying part is that i spoke to 2 different representative and not once did they mention that one pair of shoe was not available!
Never am i going to order from them again.
extremely pissed and annoyed!!!!
Product or Service Mentioned: Dc Shoes Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Customer service.