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When visiting into the DCShoes.com website, there is a pop up that says "Free shipping on your first order" if you are willing to provide your email address. After doing so, I placed an order and surprise NO FREE 2-DAY SHIPPING! I reached out to customer service who...
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1.1
I didn't like
  • Customer service
  • False promotional offer
  • False advertising
#1183943
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DC Shoes - 2 Different Sizes in Box
DC Shoes - 2 Different Sizes in Box
I ordered 2 pairs of DCs from the website bc all the stores in our area no longer carry them. They are the ONLY shoes my teen daughter will wear; she’ll wear the same pair for a year before buying any other brand. So I decided to try the online route. They came in a...
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Anonymous
William

" They are the ONLY shoes my teen daughter will wear "What kind of monstrosity have you created ?Likely a carbon copy of yourself judging by the length and intensity of your d...

1.8
#1168583
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Customer service is of no help. I ordered boots that were very small, despite ordering the size that I always wear. Return policy is a joke, no return postage provided. Had to spend a 1/4 of what the boots cost me to send them back or drop them off at a retail store....
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1.5
I didn't like
  • Return policy
  • Customer service
#1162669
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They have a 30 day return policy that is held fairly tight. I ordered a pair of snowbord boots at one of their customer services representatives advice on size despite specifically telling them what size I wore in a different brand they advised of a smaller size. Of...
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1.5
#1157751
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DC Shoes - Order failed in the system and I had to re-order
I have placed an order yesterday for Heathrow Men's Shoes. As it appeared later on, the order didn't go through, though I have a screenshot with the order number. The money have been frozen for that order. I have a screenshot that I could send if necessary. The next...
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#1157310
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The soles in my newest pair of dc shoes is the most retarded design I've ever seen.............they have holes in the back of the sole ( on the bottom ) that constantly pick up rocks( big ones) that scratch any floor that you walk on.....Iam CONSTANTLY digging out...
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I liked
  • Shoes
I didn't like
  • Sucktion cups in the soles
#1156654
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I have been watching for a specific pair of shoes for a year,they were always sold out, customer service was bad and told me they would not receive another shipment they did so i ordered them only to get a email 2 days later saying i wont get them because they are out...
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1.0
#1044942
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I purchased a pair of DC shoes just because i have always enjoyed the style of skate shoes. After wearing them to work (office environment) for 2 weeks, the sole became disconnected from the front of the shoe. The store wouldn't take them back and told me to contact...
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1.7
I liked
  • Shoe style
I didn't like
  • Quality
  • Customer service
#1038397
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I love skate shoes and I love DC shoes, However; recently I bought a new pair of black leather upper with a white shoe. The construction seems not on par with what I am use to. Where the tongue stich meets the upper shoe part near the lower first shoe lace ring and the...
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4.0
#1008531
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Contact DC Shoes

Mailing Address:
DC Shoes, Inc.
15202 Graham Street
Huntington Beach, CA 92649
Phone:
(888) 532-3130
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Dc Shoes Shoes Review

Had to return shoes as they did not fit. A week after they received called CS looking for my refund to be told that it takes 10-12 business days to get into their system and another 30 days to receive a refund. What a scam.
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#995943
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